Privacy and Data Processing
Club La Costa Resorts & Hotels acknowledges the importance of privacy of personal data collected about the users of this Web site ("You" and "Your"). Examples of such personal information ("Data") include name, address, telephone number, employment status, credit card type and other financial information.
Purpose: Our
purpose in collecting and using Data is to balance our legitimate business
interests with Your reasonable expectations of privacy. Your Data enables
Club La Costa Resorts & Hotels and affiliated companies to advertise efficiently,
using communication methods more likely to reach those who will be interested
in the products and/or services offered.
Data
Collected: Your Data enables Club La Costa Resorts & Hotels
to request customer feedback, develop and tailor products and services
to better meet Your needs and preferences, and to offer you products from
Club La Costa Resorts & Hotels and other sources that may be of interest.
Club
La Costa Resorts & Hotels will: Include Data about You gathered
from other sources we believe to be reliable to identify You more thoroughly;
contact You to inquire about Your experience as a member and/or determine
the improvements needed to attract additional business from You; create,
use and aggregate Data.
Club
La Costa Resorts & Hotels collects: Data only in a manner deemed
reasonably necessary to serve our legitimate business purposes and comply
with our legal obligations. We make commercially reasonable efforts to make
our collection of such Data consistent with all applicable laws and regulations.
We take all commercially reasonable efforts to create and maintain "fire
walls" and other appropriate safeguards to ensure that to the extent
Club La Costa Resorts & Hotels controls the Data, the Data is used only
as authorised by Club La Costa Resorts & Hotels and consistent with
this Policy, and that the Data is not improperly altered or destroyed. Our
privacy protection practices help us to maintain accurate, timely, complete
and relevant Data for our business purposes.
Club
La Costa Resorts & Hotels will not: Sell or rent your names
and addresses to parties outside the Club La Costa group of companies and
affiliated companies; act as a consumer-reporting agency, or furnish Data
about Your creditworthiness, credit standing, credit capacity, character,
general reputation, personal characteristics or mode of living to any consumer-reporting
agency.
Transactions: When
You contact Club La Costa Resorts & Hotels , Club La Costa Resorts & Hotels
may require certain information such as name, address and telephone number
to respond to the inquiry. A credit card number may be necessary to complete
certain transactions. Data collected as part of the transaction process is
used as this Policy describes.
Opt-Out: On
occasion, we are made aware of companies and organizations that produce a
product or service that we believe may be of interest to You. We see this
as a useful means of helping You to find products or services that may be
of value to you. We offer You the opportunity to "opt-out" of
having Data shared with parties outside of Club La Costa Resorts & Hotels
's affiliated companies. In addition, we provide You the opportunity to request
to be removed from one or more of our mailing lists. If You wish to do so
write to Hallswelle House, 1 Hallswelle Road, London NW11 0DH or email webmaster@clublacosta.com
Sensitive
Data: If you provide Club La Costa Resorts & Hotels with
Data, which we recognise as particularly "sensitive," we will
exercise commercially reasonable efforts to protect that Data with extra
care. To the extent we collect Data about children, we will collect such
Data from parents or, in the limited instances where children themselves
provide such Data, we take all commercially reasonable efforts to ensure
that parents are aware of and authorise such collection.
Email
and Mobile Phone: Unless you have asked not to be put on our mailing
lists, we may contact you via e-mail or mobile phone from time to time.
You will always be provided with a way to opt-out of future e-mailings.
Our site sometimes includes special sweepstakes or promotions, and we may
allow electronic entry to qualified persons. If that happens, we will use
the Data you submit for the purpose of conducting the promotion (e.g., to
contact you if you are a winner).
Compliance
with Law: We may be obligated to disclose Data about you to a law
enforcement agency or by a court order or under the discovery process in
litigation.
Comments: We
are receptive to any questions about privacy. We regard our relationships
with You as highly valuable and any questions or comments that relate to privacy
or related matters may be directed to webmaster@clublacosta.com
Club La Costa Resort & Hotels is a trading name of Hustyns
Leisure Limited (company number 05737003) registered office Hallswelle House,
1 Hallswelle Road, London NW11 0DH.